About Dean

I believe your technology should be the place where you do your work, not just where you report on it after the fact. That belief shapes every project I take on.

How I work

I'm a partner, not an order taker. Tell me the problem, and together we'll design the best way to solve it in your system. Along the way I teach the person who runs your system not just how to fix something, but why it works, so the knowledge stays with your team after I leave.

Where I come from

From 2007 to 2013 I was Senior Manager of Application Services at Tech Impact (formerly NPower PA). I led its Salesforce practice and its strategic consulting work, and provided chief information officer services to large nonprofits in the region. At Tech Impact, I led Salesforce and technology work for organizations including the Philadelphia Zoo, the Pennsylvania Horticultural Society and the Opera Company of Philadelphia (now Opera Philadelphia).

I also worked within the community that built the Nonprofit Success Pack (NPSP), Salesforce's add-on for donors and gifts. Ideas I built years ago, like tracking grant deliverables, membership renewals and contact affiliations, live on in NPSP today.

I am the founder of the Philadelphia Nonprofit User Group, the second Salesforce nonprofit user group ever, and I have led it since 2008. It is where Philadelphia's nonprofit Salesforce users swap what works.

Before Salesforce, I was Associate Director of Technology at Germantown Friends School, from 1993 to 2006.